Earlier today we released new information about the registration process for QuakeCon 2010. Whether you’re a regular to QC or a first-time attendee, you probably have questions about getting set up. To help, Marty Stratton, Executor of All Things Awesome at QuakeCon, to explain this year’s registration process.
Take it away, Marty!
QuakeCon is fast approaching, and we couldn’t be more excited. Things have been quietly progressing behind the scenes as we plan this year’s event, but today’s announcement really marks the beginning of our run-up to QuakeCon 2010 in Dallas on August 12-15. We have a ton of exciting news and information to share over the next few weeks, but I wanted to offer a little bit of insight into the changes to our registration process — particularly for those that have attended in the past — as it is one of the more significant changes we’re making to the operation of the event this year.
First, if you’ve never been to QuakeCon, joining us this year couldn’t be easier — all you have to do is show up. Bring your gaming rig if you’ like to hook up and play with the nearly 3,000 other gamers in the LAN party, or just spend your days taking in the sights and sounds of the pro tournaments, exhibit hall, special events, speakers and entertainment. There is literally something for everyone that enjoys video games and it’s all free thanks to id, Bethesda, our volunteers and sponsors.
If you’ve been to a previous QuakeCon, you might remember that we’ve traditionally had an online pre-registration. While this was an exciting online event itself, we’ve learned over the last couple of years that it really did very little to help us better serve attendees during the onsite registration process and was even a bit of a detriment to those that ended up on the BYOC “waiting list” or what we’ve called the “first come, first served” line onsite. The truth of the matter is that we’ve always had room for everyone that brought their computer to the event, but we’ve had to hold large groups of attendees in line simply because someone (many of whom don’t even plan on attending) got a “guaranteed” BYOC spot during online pre-registration. Some might say that we’ve turned the entire process into “first come, first served,” and that is actually the point. We want to able to process all attendees as they arrive on site, in the order in which they arrive, and just like every year, we fully expect to have space for everyone who wants to be in the BYOC. Ultimately, registering everyone on-site allows us to focus all of our efforts on better serving those that do attend.
To accomplish this, we will be utilizing a combination of new registration software, hardware and processes based on years of experience. With that, we will be able register attendees and their equipment more quickly and efficiently than ever before — lessening the time spent in lines, lessening the time moving cumbersome equipment through various registration check-points, and generally streamline the process for every attendee, whether bringing a computer or not.
We’re looking forward to another fantastic QuakeCon and hope to see all of our old friends as well as meet some new ones.