Being the week of St. Patrick’s Day, I can’t think of a better time to announce our company’s expansion into Ireland. In a press release today, we’ve announced that ZeniMax Online Studios plans to open a customer support center in Galway, Ireland. The new support center will provide support for ZOS’ upcoming (and still unannounced) massively multiplayer online game.
Get the full scoop below…
ZENIMAX ONLINE STUDIOS TO OPEN FACILITY IN IRELAND
Galway, Ireland Home to ZeniMax Online Studios’
European Customer Support Center
March 15, 2011 (Hunt Valley, MD) – – ZeniMax Online Studios, a ZeniMax® Media company, announced today plans to open a customer support center in Galway, Ireland. The Company’s new facility will provide customer support for players of their future massively multiplayer online games and is expected to result in the creation of hundreds of jobs over the next several years.
Under the leadership of industry veteran Matt Firor, ZeniMax Online Studios was founded to create online role playing games. Overseeing the global customer service initiative at the studio is Rich Barham, Director of Customer Support, whose leadership will foster the growth of the operation. Prior to joining ZeniMax Online, Barham, formerly with Blizzard Entertainment, was a major contributor to the management of in-game support needs, customer care, and retention for World of Warcraft and was a key team member setting up customer service centers for North America and Europe.
“Today’s announcement marks an important step for us,” said Matt Firor, president of ZeniMax Online Studios. “We are excited to be building an experienced team, led by Rich, which will focus on providing superior customer support for our games. Galway has world-class educational facilities, is a beautiful place to work and live, and offers a wide variety of benefits for our employees. Our ability to provide superior customer service for our future products is firmly on track.”
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